"The team provide me with the highest level of customer service possible. They are now going to be my first choice for GM OE parts."
Great prices and excellent customer service knowledge.
"Needex parts for my 2006 Trailblazer SS. And they got it and I got them faster than expected. Great diagrams to get exactly what you need. "
Did not have the parts
"I was searching online for 6 GM part numbers and their website said they had 3 of them so I ordered what they had. Then they call me and tell me they only have 1 item. I wish their website was up to date with what they have."
Bad Customer Service
"I ordered parts and did not receive what I ordered as pictured, then overcharged for freight $17 for parts that weighs about 1.5lb. Contacted customer service and they said they would refund and send label to have parts shipped back, its been over a week no label no refund and I have called 3 times and still nothing. I have been patient and nice (as you get more flies with honey than you do with vinager) and the last phone call, Heath tried to get argumentative. I've had enough, waiting on Mark Mitchell the General Manager of Royal Oaks Chevrolet to call me back. I wouldn't order anything from these people due to their disorganized website that shows the picture of a part you think you are getting then receive a totally different one. Bad Experience don't shop here!!!"
"Unsatisfactory buy you pay the amount of $ 2,600 for the purchase of Transmission and pay the shipping value to California was $ 330 payment via PayPal and then you have to cancel my order and asked to pay an additional amount of $ 500"
"Part was easy to find, purchase and it was shipped quickly."
"Quality service. Their website helped me find the right GM part for my car, their prices were fair, their communication was excellent and they shipped quickly. I will do business with them again."
"I was very impressed. The Gentleman actually called me and explained my order and how it was packaged. I never had that experience before! "
"They bent over backwards to provide what I ordered."
"Great source for ordering Chevrolet parts at a discount."
"Ordering was very easy, parts shipped fast. Liked having drawing of vehicle."
"Super service..packed and shipped very quickly.very happy with the service I was given. Thank you"
"Great service & got the hard to find parts that I needed alot faster than I had expected. "
"It´s the Best chevy shop that I never see..! Excellent service and product. The shipment and delivery are really fast."
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