rugs-direct.com/
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13,669 reviews
9.53 / 10
  • ADDRESS
    116 Featherbed Lane
    Winchester, VA US
    22601
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Monday - Friday 9:00 AM to 6:00 PM Eastern Time
    GENERAL PHONE
    (888) 464-1447
    FAX
    (540) 662-0063
  •  
  • SUPPORT EMAIL
    info@rugsdirect.com
    SUPPORT PHONE
    (888) 464-1447

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.10/10
Chance of future purchase: 9.42/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-07-17

Rugs for our new home

"Very easy to order! "

Helpful Cool

5/5
2018-07-16

"fast and beautiful pretty"

Helpful Cool

4/5
2018-07-16

Great

"Good experience, good product, easy to buy and good price. "

Helpful Cool

5/5
2018-07-16

"Quick and easy shopping with very nice selection. "

Helpful Cool

5/5
2018-07-16

"It was very easy to navigate your site. It was also easy to find the pattern I wanted. It was also very easy to fill out all the checkout information. I have shopped with you before and have always been very satisfied with the product. "

Helpful Cool

5/5
2018-07-16

Finally Furnishing!

"After looking everywhere for a high quality wool rug that suits my old home without looking stodgy, Rugs Direct had just what I was looking for!"

Helpful Cool

5/5
2018-07-16

"It was easy to navigate the website"

Helpful Cool

2/5
2018-07-16

shipping time?

"The ordering process does not provide information on shipping time before placing order. We are only in this location for 2 weeks, I hope the rug arrives in time."

Helpful Cool

5/5
2018-07-16

Best Place For Area Rugs

"I have scoured the web for the best selection and orices fir area rugs. RUGS DIRECT wins, hands down!!"

Helpful Cool

5/5
2018-07-15

A FRESH AND NEW LOOK

"I enjoy RUGS DIRECT large selection to chose from. I am replacing all old rugs in my home, and I am very pleased with what I have purchased from RUGS DIRECT. Thank You."

Helpful Cool

5/5
2018-07-15

MY ORIENTAL WEAVERS RUNNER, REVIVAL ..BLACK TEAL >E3XCITED!

" I love this , on the computer! Before we invest in the largest size, we are purchasing a runner to make sure it is what we want. My husband and I are very excited about this! We are usually " nature color" people, but going for something that has a little (? )color pop in it, but not too much! If this is what we think it will be, we will purchase several more runners, the large area rug , in this... and I hope a round one. Can't be the free shipping!!! and their return policy is good. We can not lose, with RUGS DIRECT. I AM SOOO EXCITED! THANK YOU, RUGS DIRECT! (Will update later, after we receive our runner.) I know it will be beautiful!"

Helpful Cool

5/5
2018-07-15

Love your rugs!

"This is the 5th rug I’ve ordered from Rugs Direct. Love the quality & prices!"

Helpful Cool

5/5
2018-07-15

Quick and easy.. just like my wife

"I bought a rug impulsively for no reason. 200 dollars gone. Yay ;)
"

Helpful Cool

5/5
2018-07-15

"So many choices and such great prices. I look forward to seeing my purchase. If it looks one tenth as good as the picture, I will be delighted."

Helpful Cool

5/5
2018-07-15

"Excellent customer service, prices and products!!"

Helpful Cool

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