• ADDRESS
    5840 E. US Hwy 287
    Midlothian, TX US
    76065
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    972-726-7348
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    swfa@swfa.com
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2018-06-04

Rc helicopter XK Falcon K100 my package very well

"

Hi Friends.
This has been a great surprise for me since I just placed my order last Friday and yesterday on Tuesday 04/11 I received my package
thank you very much I congratulate you for your great efficiency already was checked everything and is in perfect condition, there are no problems Again, thank you very much TomTop
regards
Luis P.
"

Helpful Cool

2/5
2017-07-15

First buying experience not so good

"First time buyer at swfa. First contact was a price match request submitted online from their site. Didn't receive a response. After the third day of waiting, I sent them an email asking about my price match request . No response.
The item I wanted became on sale. Decided to give them a try and place an order for an in stock item.
After 8 days of no shipping confirmation, I called that to ask if my order had been shipped. I was told that the warehouse was behind on orders and my order should ship within a week. Another week!!!
It took 9 days for swfa to finally ship my order.
Unfortunately, three strikes and you're out swfa!
"

Helpful Cool

5/5
2017-02-01

Great customer service!

"No endless automated phone system here…"

Helpful Cool

5/5
2017-01-03

Best scope I've ever had!

"SWAF had one hell of a Black Friday sale on the SWFA SS models that came with scope rings and a level. It was a deal I couldn't pass up. I was at first worried because I didn't know much about the company, but I've heard nothing but great things. I couldn't be happier with my purchase."

Helpful Cool

5/5
2017-01-02

Good customer service

"Although the item was listed as available SWFA sent me a notification that the item was no longer available but gave me the option to wait for the item to be in stock; cancel the order or replace the order to a different item in stock. This makes a big difference in getting what you need in a timely manner. Thank you "

Helpful Cool

2/5
2016-12-31

real slow

"called customer service to ask what was taking so long 2 weeks after ordering scope & paying $14.35 for shipping , they stated that they were all backed up, yeah right.. guy I spoke to said he would refund my shipping costs which they did,nt do so I,ll never order anything from these lying %#$@ again."

Helpful Cool

5/5
2016-12-31

Quick delivery

"I've used SWFA a few times over the years. Customer service with any issue was resolved to my satisfaction. I will continue to shop here."

Helpful Cool

5/5
2016-12-31

Very Impressed

"I received my new scope within two business days. I like the prompt delivery, especially when ordered early in the morning on Black Friday."

Helpful Cool

5/5
2016-12-30

would recommend

"Very satisfied, great customer service, they warrantied my old swfa bmg scope and gave me credit toward a new scope. Happy!"

Helpful Cool

5/5
2016-12-29

Great service

"Could believe how fast delivery was
"

Helpful Cool

5/5
2016-12-28

SWFA SS should be for Super Scope

"I wish I would have discovered this company years ago. It would have change a lot of my scope choices over the last 30 plus years. I have bought 4 SWFA And will buy more. I love there recticle, warranty and price!!!"

Helpful Cool

5/5
2016-12-28

Very Professional Staff

"Turns out one item that I had ordered was actually not in stock. I promptly received an email from them explaining that I could leave the item on backorder, substitute the item for another similar item or cancel the backorder. I choose to substitute the item for another. I then received another email stating that the substitution had been made and the tracking number was provided.
Great communication from the store's employees.
"

Helpful Cool

2/5
2016-12-27

No Stuff

"Not sure what to write when order never goes through do I cancel order or just wait?"

Helpful Cool

5/5
2016-12-27

No problems at all

"Great product and timely delivery"

Helpful Cool

5/5
2016-12-27

Best price in town

"After I shopped around for this 2X7X42 Vortex I could not believe the savings"

Helpful Cool

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