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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 7.74/10
Chance of future purchase: 8.39/10
Shipping & packaging: 8.27/10
Customer service: 7.41/10
Return/Replacement policy: 7.58/10
Click a star to Write a Review!
5/5
2018-06-22

Awesome shopping experience...

"Love my items, selection always super! Add the sales offered and it really adds to the process !!! Super fast shipping too !!!"

Helpful Cool

1/5
2018-06-21

Disappointed

"First my order was not delivered cuz of availability even though website said otherwise. Then I was expecting expedited order for the replacement but I haven’t received it till now. Still waiting. "

Helpful Cool

5/5
2018-06-20

Awesome products and service

"Demo racket program is a great way to find the best tennis rackets for my family. We can't wait to place our order!!"

Helpful Cool

5/5
2018-06-19

Good Job

"Always a good choice an on time."

Helpful Cool

5/5
2018-06-18

Good price, great delivery time!

"I needed a case of tennis balls quickly in order to make a flight with some friends going on a missions trip. Tennis Express had the balls in stock that were needed and got them here with standard shipping on time."

Helpful Cool

5/5
2018-06-13

Grips

"Order shipped when predicted. I had no problem with the products ordered. "

Helpful Cool

5/5
2018-06-13

Fast and Great Value

"The website is excellent, fast and everything you would want it to be and the pricing--GREAT!"

Helpful Cool

5/5
2018-06-07

Returning

"Service is great, but returning because of wrong color. Sincerely, Catherine "

Helpful Cool

2/5
2018-06-06

Missing a t-shirt

"First time I didn't receive every item I ordered"

Helpful Cool

5/5
2018-06-02

I enjoy browsing & shopping @ Tennis Express

"I order all my tennis shoes this way & have only had to return one pair because I ordered the wrong size. Returning the shoes was hassle-free. My latest purchase was my first tennis gear bag. It came promptly, was reasonably priced, & exceeded my expectations in quality. I can’t wait to begin using it. "

Helpful Cool

1/5
2018-06-01

Ordered 3, got 1

"I ordered 3 items, a pair of shoes, a tennis bag and some tournagrip. AFTER ordering and my credit card being charged, I received an email from you stating the shoes were "out of stock and no longer available from the manufacturer." Seriously? What's wrong with your inventory system allowing the item to be ordered?
After receiving the bag and tournagrip, I noticed the bag did NOT have "additional small and large accessory pockets to store equipment and valuables securely." It merely had one large pocket to loose stuff in. It's being returned.
"

Helpful Cool

5/5
2018-05-30

Stupendous!

"As always, my experience with Tennis Express is nothing less than stupendous. This is the only tennis supply company I prefer to do business with, because of their professionalism, excellent service, follow up, and customer carrying attitude. My experience with other companies has never been a perfect experience and this gets boring after a while. So, Tennis Express is my choice for all purchases.


On a private note, on my last purchase of shoes you were giving an extra 15% discount on orders, providing you (me) the purchaser added the code, Memorial15. I forgot to enter the code. Is it to late to claim the 15% discount?


Thank you for the great service....
"

Helpful Cool

5/5
2018-05-29

Luv it

"My experiences with this company has been great..with excellent products and prices..luv it!!!"

Helpful Cool

5/5
2018-05-24

Great service

"I didn't know anything about picking a racquet and they helped in every way possible. The racquet expert knew just about everything and I learned more in the ten minute conversation with the expert than the hours spent researching racquets online. The package was shipped and received sooner than expected. Can't wait to try out the racquet. "

Helpful Cool

3/5
2018-05-24

Disorganized

"Difficulty locating my order."

Helpful Cool

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