• ADDRESS
    Universal Security Store 407 N. Quentin Road
    Palatine, IL US
    60067-4832
  •  
  • BUSINESS HOURS
    Monday through Friday 9:00am - 5:00pm CST
    GENERAL PHONE
    847-701-3013
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sales@universalsecuritystore.com
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2017-12-20

Easy Cheesey Peezy

"I spoke to one of the representatives who guided me on what to purchase and placed the order online - it took less than 5 minutes total - beginning to end."

Helpful Cool

5/5
2017-12-17

7390 replaceme

"7390 failed after 8 years (Installed by builder). Wanted plug in replacement. Didn’t want to do any wiring retrofit. This listed as drop in replacement. "

Helpful Cool

5/5
2017-12-11

"Very helpful technical representative"

Helpful Cool

5/5
2017-12-08

Safe and Affordable

"Easy shopping-great selection-"

Helpful Cool

5/5
2017-12-08

HOT LITTLE DOGGIES

"Ordering was a breeze. I look forward to receiving this product as I have been remiss in replacing my smoke alarms timely,.

Thanks.
"

Helpful Cool

5/5
2017-12-07

Quick and Easy!

"Website works really well, easy to purchase, design is sensible and effective"

Helpful Cool

3/5
2017-12-06

"would not accept my 20% coupon"

Helpful Cool

5/5
2017-12-03

Super Helpful Website

"I needed to replace all of my smoke detectors in my house but the install units are now obsolete. Your website not only told me what the compatible replacement unit was but also provided a link to it. THANK YOU!"

Helpful Cool

5/5
2017-12-03

Easily Done!

"Easy to place the order on-line!"

Helpful Cool

4/5
2017-12-01

Good experience, only a minor problem using the coupon code.

"After I called customer service, I came back and tried again and it was fixed."

Helpful Cool

5/5
2017-10-16

"First time here. Easy to navigate"

Helpful Cool

5/5
2017-10-15

Smokin

"Good pricing, good delivery"

Helpful Cool

5/5
2017-10-15

Easy replacemen

"Moved in to a new house only to discover the old USI alarms were out of date (17 yrs old). Instead of switching to another brand and having to re-wire 5 units, I found the exact replacement on the manufacturers website! The pricing was very fair and I received free shipping and no tax! "

Helpful Cool

5/5
2017-10-14

"I'll wait for my daughter Ryder for my review. "

Helpful Cool

4/5
2017-10-13

"wish they had a comparison tool to compare different units. Wrote customer service and they responded in 24 hours. Like that they can tell the difference between cooking and other smoke. Easy to select, order. and pay"

Helpful Cool

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