• ADDRESS
    30144
  •  
  • BUSINESS HOURS
    9am - 5pm
    GENERAL PHONE
    678-766-1762
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    inquiries@decluttr.com
    SUPPORT PHONE
    678-766-1762

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 8.64/10
Chance of future purchase: 8.50/10
Shipping & packaging: 9.23/10
Customer service: 8.35/10
Return/Replacement policy: 8.14/10
Click a star to Write a Review!
5/5
2018-07-19

Review

"Super easy! I chose to get my money by check and it arrived in a couple of days! Would use Decluttr again!"

Helpful Cool

5/5
2018-07-18

Traded in iphones on Decluttr. Great experience. Will use again.

"I very recently switched from T-mobile to AT&T and had to buy new phones. Had 2 iPhone 8 and an iPhone 8 +. At the time, the trade in value at att.com was $280 for an iPhone 8; Declutter gave $366. Similar price difference for the 8+ and Decluttr doesn't take off $$ if you don't have all the original chargers and wires like other trade-in sites. Still... I hadn't used Decluttr before and although I did the typical Google searches to see if the service was legit, I was still somewhat nervous about sending over $1000 worth of electronics off in the mail. I decided to try Decluttr and hoped for the best.

The Decluttr app is very easy to use. Free shipping labels for the orders were great, too. Since I was trading in two iPhone 8s, I had to create two different orders, but sent everything in one box and shipped using UPS. Chose to have them send money to PayPal. My package arrived on a Friday so I had to wait until Monday for the package to be processed. By Wednesday, I had the expected amount of money transferred into PayPal, and the app informed me at every step of the process. On an impulse, I sent in an old iPhone 5 with a screen that was half detached from the rest of the phone body and essentially worthless. Decluttr even gave me a few $ for that device which would have otherwise ended up in the landfill. The app's upc scan feature works great and searching manually is very easy to do.

Bottom line, I am extremely happy with Decluttr and I'm going through the house looking for old tech, dvds, and games that I will never use again.
"

Helpful Cool

5/5
2018-07-18

Purge

"Easy and fast!!! Love how quickly turnaround was"

Helpful Cool

5/5
2018-07-17

This is great! !

"I can sell things that are otherwise collecting dust. I've let go of a lot and made some great money doing it!"

Helpful Cool

5/5
2018-07-17

Quick and Easy Transaction

"I had a couple of Series 4 iPhones which I no longer needed. The whole process of pricing, selling, shipping and receiving payment for the phones could not have been any easier. The final payment matched the estimate. With easy to follow instructions online and in the follow-up email after the sale the transaction was quickly completed. Good communications when the phones were received and payment completed. I will recommend to others."

Helpful Cool

5/5
2018-07-17

Easy and quick

"Great way to recycle unwanted cds and dvds! It was easy to scan each item and sent everything off the next day."

Helpful Cool

5/5
2018-07-17

Easy as 1-2-3!

"I received a pre-paid shipping label, popped the box in the UPS box near my house, and voila!
The check was in my mailbox the same week!
I would highly recommend using this company to simplify your life!
"

Helpful Cool

5/5
2018-07-17

Really great app

" It’s really easy to operate You don’t have to worry about the postage and after they receive the package the money is right there in my PayPal account definitely recommend this app"

Helpful Cool

5/5
2018-07-17

Excellent. Super Fast Turnaround.

"Traded in an iPhone 7 Plus and received more than I would have on other sites. They completed the inspection process quickly and payment was made the next day. Very positive experience. A+++"

Helpful Cool

5/5
2018-07-17

Simple, good options, did what they said they'd do.

"Happy with my experience. Selected the items I wanted to sell, printed a label and shipped a box from a UPS no charge and got paid to my bank account in less than a week. Was paid the amount they said they would. Super simple. Would definitely recommend Decluttr."

Helpful Cool

5/5
2018-07-17

Fast Honest Simple

"Quoted a price without seeing my phone. I printed my label and sent it in. They sent me the full amount within a week with no questions or issues. Excellent service and reliability."

Helpful Cool

5/5
2018-07-14

Quick and easy

"Easily scanned games and dvds, and the were quick to pay"

Helpful Cool

5/5
2018-07-12

I love it

"Made a lot of money selling."

Helpful Cool

5/5
2018-07-12

Just as expected

"As I was cleaning out my old ps3 games, I was thinking about selling them or trading them into gamestop. Decluttr gives you so much more value for your games then trading them in would ever give me. Thanks Decluttr!!!!"

Helpful Cool

5/5
2018-07-12

Awesome!!

"Super easy to use and fast easy shipping & payment for my used iPhone! I would definitely use decluttr again and would recommend to anyone. Great experience!!"

Helpful Cool

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