"I see alot of negative with E Bay but I have nothing but great service. I have bought since 2009 and I have had the best sellers on this face of the earth. Super fast shipping and always a great product...."
Ebay Executive Offices Are The Real Scam Artist!
"Point Blank Ebay Scams Seller's More Than They Scam Buyer's. Facts!!!!!Hello All,I have been scammed by Ebay Corporate Offices!! They are the Real Scam Artist! They Lie and Will Not be Accountable for ANYTHING!Here are Real Contact Numbers in Real Time!Have fun Community!Jessica- 408-376-7420Unknown but she answers- 408-376-7404The number the American Customer Service Rep Called From-866-540-3229"
Liars - Dishonest business
"I got an Ebay coupon that offers $15 off that expires on 12/31/2018. The next day when I checked back now they say that same coupon expires on 7/13/2018. Confused by the difference, I called customer service on July 12th and was assured that I can get it extended by calling back within 3 days from the expiration date (July 14th-July 16th). However, on July 14th, when I called back, they said there's nothing they can do since the coupon expired. They blamed system glitch (for the difference in coupon expiry date) and corporate policy (expired coupons cannot be used). So apparently they lied to customers from a system perspective and a human being one! They offered no apology nor any other compensation for the incident."
terrible customer service
"I wanted help on a minor question. After searching the site carefully I found the help section didn't address my question and there was no way to email them. I had to call or have them call me; either way it was supposed to be a 45 minute wait. It was closer to an hour. Then the first person I talked to couldn't answer my question; she transferred me to another employee. That was another 5 minute wait. She couldn't answer my question either. All either employee did was recite "policy," which I already knew. I asked for an email address and was put on hold. After 10 minutes the employee came back and tried to give me a physical address. I explained again that I wanted an email address. The employee insisted that I had to write a physical letter. I flat out asked "Is there no way to contact anyone by email?" She said "no." Whether that's true or not, I don't know, but if there is an email address it's sure hard to find.After this experience I'd give eBay a zero star rating if possible."
eBay is willing to do nothing to protect buyers
"I stupidly purchased an item from ebay. I immediately (within 1 minute) canceled the order and left this behind as eBay brag its "1 hour cancel policy". Three days later, I received an email said the item was shipped out, which the tracking number does exist. I contacted eBay immediately and they said the only thing they can do is to contact the seller on my behalf. The result is I need to pay the return shipping and wait dozens of days to get my money back. Truly do not why such horrible business can last all these years. "
Who runs this horrible company
" In 5 years of buying and selling on eBay, I've had several experiences that all ended not in my favor. I've shipped items to post office boxes supplied by the buyers, then had them file complaints that they never received the items. eBay has removed money from my account to pay these buyers. eBay consistently tries to improve the BS portion of their service, I looked at a cheap pocket knife 3 months ago. I never watched it, or looked at it more than once. Every time that pocket knife changes price or sells, I still get notified. But, my site hasn't provided a view counter, of people that have looked at my items for sale. The reason sellers need view counters, is that they can judge if they are getting peoples interest in their merchandise. If you are not getting good views, you can adjust your heading. And this may bring more people to your site. All in all, eBay doesn't deserve a 1.2 rating, and needs to replace it's top management with college graduates, and lower it's outrageous fees. Willie"
NEGATIVE ZERO RATING
"I have almost 900 100% positive reviews as both a seller and buyer which is why I am appalled that Ebay closed my store down. In March I started a home addition and so a lot of my Ebay items were boxed up, but because EBay still takes your fee even if you have your store on vacation mode, I decided to keep it open. In total, from March, I had 4 items that I could not locate because of this and so I had to end the transaction, but all the while maintaining my 100% customer review. At the same time, I was able to sell items successfully although the past few months business has been slow. In the meantime, Ebay has no problem taking my money while I shop frequently. Go figure. I have called EBay twice and one rep said to try back in a couple of years while the second rep said indefinitely. I cannot believe the coldness in which this is being done as I have hundreds of listings, spent countless hours taking photos, researching and writing descriptions for each item, ALL FOR NOTHING. Ironically, I am about to unpack all of my EBay items that were active listings and now I am not allowed to sell them. I will NEVER purchase from Ebay again, They will not get one cent from me."
Ebay is intolerant and discriminatory toward it's sellers
"Ebay is intolerant and discriminatory toward it's sellers based upon the type of merchandise that they are selling. If you are in the firearms industry, selling accessories for example you are bullied by ebay with periods of suspensions which affect your business. Ebay claims that they are doing this to protect the community, but if fact has no concern for the community by allowing other vendors to sell **** to anyone including a child that happens to have a cell phone and an ebay account. Now, how is selling explicit **** to our children good for the community? Ebay is just another one of those anti American establishments that do not support the constitution and has no regards for the civil rights of those who chose to exercise their constitutional rights. Ebay needs to be exposed for what they really are, intolerant to the right but embracing stupidity and ignorance to the left."
Extremely poor customer service
"I have currently been on hold for over 30 minutes with customer service regarding an item I've paid for and never received. The site makes it extremely difficult to even get the customer service number, instead trying to divert one to self help topics, yet here I am on hold for over 33 minutes and no end in sight"
"I ordered three cartons of cigarettes, paid $43.20. Three weeks kater I get three packs from the seller. Come on Ebay, you should be monitoring these sellers. Now I am out forty three dollars and have no cigarettes. And your return policies kinda stink. You contact the seller and give them three business days to contact me. You tell me to contact paypal about the money being returned to me because they handle that. WTH kind of scam are you playing? I am to say the least very unhappy with alk this b.s."
ebay took $335 from my acct for refund BEFORE i get my item back.
"ebay charged took $335 from my credit card through paypal to refund to the buyer before I received returned item. i sold and sent Louis Vuitton purse, the packaged was held at post office and when the buyer went to pick it up the package was already had a big hold according to the buyer. the buyer said there wasn't Louis Vuitton i sent her. the buyer open return request case, the ebay decided to do favor to the buyer and took $335 from my credit card through paypal before i even get a chance to received my item back and check. the return tracking number showing the package had address problem and on the way back to the buyer, and ebay already took money from my acct to refund to the buyer. I'm not even sure if the buyer sent me my Louis Vuitton purse or something else since buyer claim there was different brand in the box which is a lie. i called ebay over four times, but ebay wouldn't even reopen case or appeal. i don't even have my item back and i lost money. $335 might not a big amount, but it's not only about money, it's about ebay acted unfairly. i called my credit card company and they can't even dipute the charge because ebay charged me as "fee". i called paypal, and i was told to contact local police department for this issue. i have tracking number and screen shots of messages and emails from ebay. ebay shouldn't take money out of my credit card before i received right return item."
The bracelets is great
"Took the bracelets I wanted off saying a mistake was made on the price. So much for me wanting to spend money."
"Expensive shipping and most sellers don’t ship to Greece!"
"They cater to the big sellers...and screw the buyers. The new thing now with flee-bay is the guaranteed date to your house. And if not by that date...then what?...nothing. And you can not give the big sellers a negative review, flee-bay will have it removed, then the seller will ban you. DONE WITH FLEE-BAY!"
Switching to Amazon
"They have never held my money before! But they now. All they do is Parrott over and over that it's policy. Can not tell me when it changed. Told me it was because of my selling account. Then told me it had nothing do with my account. Literally told me on a recorded line that my previous selling record "is null" and means nothing. So that it's clear the only negative selling experience I have is today from eBay itself. Not one bad review or return. Until I stopped her, a supervisor, kept speaking over me and just started it doesn't matter. I suggest selling on Amazon! Buyers pay more there anyway. Because both buyer and seller are treated better. I was promised this would be a transcript of the conversation and who I spoke with on a recorded line. This is clearly another mistreatment and lie!"
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