"I was unable to pick my seats for my departing flight even though I had paid the fee. I called customer service and the person kept trying to make me pay for the "pick your seat" fee again. She was unable to help me find out why I couldn't pick my seats. She also was trying to sell me the insurance which I had already paid for. While I was struggling with her on the phone, my ticket price went up $10.00 each. Very unsatisfactory."
"It was a very nice experience, everything was very easy."
Last minute flight
"Super easy to book with just fly! The flight was cheaper than on any other sight I was looking at and the price didn't change at the last second as so many other sites do it seems. "
"The flight selected was available and at the advertised price. No switch and bate involved!"
"I Was able to find a reasonable price did not allow me to see what seat we had but the price was decent and I dont know exactly how much my luggage will be "
From New York to California!
"My booking went very smoothly. "
"My experience with justfly.com was always the best I ever had. Thank you for your business and your customers service it is amazing. "
mostly good experience
"Most of the process was satisfactory, but I am not happy that I was unable to pay for baggage when booking. As a result, my costs are much higher for my bags on Spirit Airlines. It would have been more customer friendly to get some assistance on this prior to booking my trip. I probably should have done more research before booking, and that is on me. I'm just disappointed that it happened and feel a little cheated. Lesson learned... don't book without fully researching every tiny detail....."
Easy As pie
" I've been booking with a few different websites and this has been my best experience. It was easy to find the right flight and affordable too. I love their confirmation emails too"
Great price for a quick getaway
"Easy Peazy fast and easy !!! Great price!!"
great and effortless
"I spent 2 minutes to book my flight on justfly.com and It was effortless. Good job "
Fast and easy!
"The website is user friendly! Easily book flight and check detail of the flight! "
Good customer service
"Long wait time when calling, but once I was through they were friendly and helpful. "
Booked on wrong flight
"I was searching for flights on different departure days. I collaborated with my hosts to determine best date to arrive. My search expired more than once so I had to refresh it. When I went to purchase, the website reverted back to a previous selection even though I had selected a different date. Not expecting this, I did not notice, and I ended up missing the flight of course because I was acttually booked on a flight out two days prior to my selected flight! I would never have selected this flight because I was not even in the departure city on that date. This all caused some anxiety and inconvenience and $80 extra dollars LUCKILY only $80, thanks to the kindness of the airline which waived their usual $200 change fee. I am not impressed and will be even less impressed if the trip insurance I purchased does not cover the extra expense I had to pay to correct this. "
"I hoped the Justfly became a more popular dealership in future "
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