Services • Miscellaneous
1,077 reviews
5.87 / 10
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    GENERAL PHONE
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.43/10
Chance of future purchase: 8.34/10
Shipping & packaging: 8.07/10
Customer service: 7.53/10
Return/Replacement policy: 7.81/10
Click a star to Write a Review!
5/5
2018-05-25

customer service

"I was unable to pick my seats for my departing flight even though I had paid the fee. I called customer service and the person kept trying to make me pay for the "pick your seat" fee again. She was unable to help me find out why I couldn't pick my seats. She also was trying to sell me the insurance which I had already paid for. While I was struggling with her on the phone, my ticket price went up $10.00 each. Very unsatisfactory."

Helpful Cool

5/5
2018-05-25

Excellent Service

"It was a very nice experience, everything was very easy."

Helpful Cool

5/5
2018-05-25

Last minute flight

"Super easy to book with just fly! The flight was cheaper than on any other sight I was looking at and the price didn't change at the last second as so many other sites do it seems. "

Helpful Cool

5/5
2018-05-25

Excellent

"The flight selected was available and at the advertised price. No switch and bate involved!"

Helpful Cool

5/5
2018-05-25

Good deals

"I Was able to find a reasonable price did not allow me to see what seat we had but the price was decent and I dont know exactly how much my luggage will be "

Helpful Cool

4/5
2018-05-25

From New York to California!

"My booking went very smoothly. "

Helpful Cool

5/5
2018-05-25

Best experience

"My experience with justfly.com was always the best I ever had. Thank you for your business and your customers service it is amazing. "

Helpful Cool

3/5
2018-05-25

mostly good experience

"Most of the process was satisfactory, but I am not happy that I was unable to pay for baggage when booking. As a result, my costs are much higher for my bags on Spirit Airlines. It would have been more customer friendly to get some assistance on this prior to booking my trip. I probably should have done more research before booking, and that is on me. I'm just disappointed that it happened and feel a little cheated.
Lesson learned... don't book without fully researching every tiny detail.....
"

Helpful Cool

5/5
2018-05-25

Easy As pie

" I've been booking with a few different websites and this has been my best experience. It was easy to find the right flight and affordable too.
I love their confirmation emails too
"

Helpful Cool

5/5
2018-05-25

Great price for a quick getaway

"Easy Peazy fast and easy !!! Great price!!"

Helpful Cool

4/5
2018-05-25

great and effortless

"I spent 2 minutes to book my flight on justfly.com and It was effortless.

Good job
"

Helpful Cool

5/5
2018-05-25

Fast and easy!

"The website is user friendly! Easily book flight and check detail of the flight! "

Helpful Cool

5/5
2018-05-25

Good customer service

"Long wait time when calling, but once I was through they were friendly and helpful. "

Helpful Cool

2/5
2018-05-25

Booked on wrong flight

"I was searching for flights on different departure days. I collaborated with my hosts to determine best date to arrive. My search expired more than once so I had to refresh it. When I went to purchase, the website reverted back to a previous selection even though I had selected a different date. Not expecting this, I did not notice, and I ended up missing the flight of course because I was acttually booked on a flight out two days prior to my selected flight! I would never have selected this flight because I was not even in the departure city on that date. This all caused some anxiety and inconvenience and $80 extra dollars LUCKILY only $80, thanks to the kindness of the airline which waived their usual $200 change fee. I am not impressed and will be even less impressed if the trip insurance I purchased does not cover the extra expense I had to pay to correct this. "

Helpful Cool

5/5
2018-05-25

Excellent

"I hoped the Justfly became a more popular dealership in future "

Helpful Cool

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