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All 9 customer reviews

All 9 customer reviews

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Worst customer service ever

I've bought a phone and never received it. I've contacted them and they answered me the tracking device tells them it's received so it's not their problem while I was at home and the delivery man from this company brought me another parcel but not this one. They refuse to make any inquiry and my 200$ are lost because of them while a simple signature check would prove I'm telling the truth and nothing has been delivered.

BangGood Team's Avatar
posted Aug-09-2018

A rep from, BangGood Team,has responded

“Dear C-greg,

Thank you for choosing Banggood and sorry for any inconvenience caused.

We take the security of your personal information very seriously, and for this reason we suggest you contact us through the link here below:

We will work on answering your questions as soon as possible and be ready to help you at any time and look forward to assisting you.

Best regards,

Banggood Team”



Good products but I didn't like the free sale service

I've bought 12 mi band 2 and one was defective,they wanted me to send it to Poland to get a partial refund, is it a joke?

LightInTheBox's Avatar
posted Jul-19-2018

A rep from LightInTheBox, LightInTheBox,has responded

this is supervisor from LightInTheBox.

I feel sorry for the confusion. Please note that our customer service offered a return for either a replacement or full refund.

By the way, we haven't received your parcel yet. As such, please note you can change your mind and opt for a refund if you feel like - on your last answer you had confirmed for a replacement.

Should you need any further help, please let me know,

I would like to help and I have raised this ticket for you, please will you follow up?
Thank you very much.”


Good deal

I've bought 25 Sand disk USB sticks with a huge discount and they were sent in less than 24h.

posted Apr-30-2018

A rep from, Gamiss,has responded

“Dear C-greg,

Thank you for taking the time to write your review. We really appreciate this.

Best regards,
Gamiss Team



5 orders received quickly

All my 5 orders have arrived quickly.



Orders never arrived and poor customer service

I've never received my phone nor my tablet and when I contact them they refuse to reimburse me telling me to keep waiting or asking me documents with official stamps from the post office while all complains must be made online in my country... It's been a real scam. My order from November is not reimbursed yet, can you believe it?

Je n'ai pas reçu mon téléphone ni ma tablette. Leur service client cherche des excuses me demandant sans cesse d'attendre ou de fournir des documents qui n'existent pas en France tel que le cachet de la poste sur ma déclaration de courier perdu alors que cette déclaration ne peut être faite qu'en ligne et leur réponse automatique dit que seul l'expéditeur peut demander une enquête. Ma commande de novembre n'est toujours pas remboursée y croyez-vous ?

I miei ordini non sono mai arrivati e i loro servizio cliente non vuole rimborsarmi. Chiedono documenti non esistenti e di aspettare mentre il mio ordine di novembre non è mai stato rimborsato.

No he nunca recebido mis ordenes. El servicio cliente quiere papeles que no existen y me dice solo de esperar. No han dado nada para mi orden que he hecho en noviembre.


Very good experience

I've bought items 147 times and I've been happy with my purchases. In case of issue Jim (their sales manager) has always helped me a lot.



Ne tiennent pas leurs engagements

Ils ne donnent pas les points pour les commentaires comme ils le mentionnent dans leurs conditions générales de vente.
Paradoxalement ils demandent à des acheteurs de faire des évaluations positives de leur site contre des points même si cela est interdit dans les conditions du site d'évaluation.

DealExtreme - DX


DX is ok

DX has done a good job. Their products have always been like shown on the pictures. The long delivery is the only problem I encountered with them.



Buying at everbuying

Chaque fois que j'achète chez everbuying ma famille est surprise en ouvrant les enveloppes. Ils ont plein d'objets originaux qu'on ne trouve pas en France et me permettent de les impressionner ainsi que tous mes voisins et ce à tout petit prix.